Email Change of Address (ECOA)

Reconnect with lost customers and protect ROI!

Marketers lose 30+% of their email database to normal attrition annually. We can protect your email lists from churn by updating your unresponsive customer email addresses with their current preferred addresses. FreshAddress is the U.S. patent holder for ECOA technology (#6,654,789).

How It Works
The FreshAddress Difference
Service Options
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Stay Connected with your Most Valuable Asset, your Customers!

We provide the ONLY True Email Change of Address Service

Correct

Correct hygiene errors using our proprietary process for spelling, typos and transposing.

Match

Match your file against the largest email change-pair database in the industry.

Clean

Clean your updated matches using our best in class, SafeToSend validation.

Deliver

Deliver an updated, guaranteed SafeToSend file for your use.

Updating your bouncing and inactive email addresses will help you:

Retain current customers and reconnect with those you lost
Transform bouncing and inactive email addresses into profitable and engaged customers
Maximize email campaign deliverability, and avoid ISP blocklisting
Reduce marketing costs associated with bouncing emails

Learn More About ECOA Talk With an Expert

FreshAddress is the only legitimate ECOA provider. Where’s the evidence? Check out what we have to offer:

U.S. Patent Holder

We are the original developer and U.S. patent holder of Email Change of Address (ECOA) and spell-check technology. Our methodologies are now protected by five patents.
Real Return on Investment

Don’t spend your money on data you can’t trust. Confidently populate your database and know that your campaigns will reach their intended audience.
Unparalleled Hygiene

We cleanse your matches with our industry-leading SafeToSend technology. No other vendor can offer this level of protection and certainty.
Reliable Sources

We match your file against our proprietary opt-in database of over 450MM changed emails and those of our carefully selected data partners.
Pristine Data & High Match Rates

We return an updated file with email addresses for 20+% of your list. With quarterly processing, you can double these results in the first year.

We always do ECOA and append with FreshAddress before major campaigns like our annual fund campaign and during the holidays. That way, we are targeting the right donors at the right email address, and we can get maximum lift from our marketing efforts.

Online Fundraising Manager

Environmental Defense Fund (EDF)

ECOA Service Options

With our flexible implementation options, any company or organization can maximize their marketing ROI with our patented ECOA processing.

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Client Managed

After ECOA processing, FreshAddress will clean your list with SafeToSend® and return your matched results for messaging on your preferred platform. We offer a quick turnaround and deliver a guaranteed SafeToSend file for your use.

Automated

Auto ECOA gives our clients the power of ECOA at their fingertips! Just sign up, load your bouncing and inactive customer email addresses into your Client Portal and your guaranteed, deliverable SafeToSend email address updates are returned to you in a matter of hours.

Get Started With Email Change of Address

Update your bouncing and inactive customer email addresses with actively engaged data.

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