Late this fall, Facebook announced a new messaging service that combines all of a user’s message types –- Facebook messages, emails, SMS, chat messages, etc. — into a single bucket. Unlike current email platforms, however, that bucket would have 3 dividers, or more correctly, “folders” labeled Messages, Other, and Spam. The “Messages” folder would receive […]

Your roving reporter had an opportunity to sit down (over email, of course) with several leading email industry experts and ask a series of questions of interest to our readers. This is the sixth in our continuing series of “Partner Insights”, which we hope will provide you with answers to some of your most vexing […]

Our ingrained social skills guide us well when we want to befriend a new neighbor. If you’re particularly charming like Bree of “Desperate Housewives”, you know that a polite introduction, a smile, and a basket of muffins can be a wonderful way to get your relationship off on the right foot. On the other hand, […]