Customer Retention and Recovery Solutions

Email marketers lose more than 30% of their active customer email addresses annually. This can make even the most growth-oriented organization seem as though it is treading water.

FreshAddress^® gives you the tools you need to re-introduce your brand to previously active customers and to prevent loss in the first place.

Keeping You Connected with Your Customers

FreshAddress’s approach to retain and recover inactive customers is built on 14 years of email expertise, patented technological solutions, and proprietary email data.

• Patented Email Change of Address (ECOA) services: Reconnect with lost customers by re-introducing yourself to them at their newly preferred email addresses.
• List Guard “Always-On” Email Hygiene: Protect your sender reputation and keep only valid email addresses in your list with our continuous list monitoring solution.

Use FreshAddress to keep your customers, donors, and members always by your side.