about us

FreshAddress – The Email Address Experts

When you’re choosing an email database services provider, you need more than just promises. At FreshAddress you can be certain your vital customer data and your reputation will be in expert hands. We’ve got the kind of credentials that can’t be faked.

Industry Leaders Since 1999 – Everybody in the business knows, and respects, our name.

  • Provider of choice for 25% of the Fortune 100
  • Trusted partner of 40+ leading service providers including ESPs, CRM firms, and marketing agencies
  • Featured presenter and exhibitor at countless past and upcoming national conferences and events
  • Active member for over ten years in trade organizations including the Direct Marketing Association (DMA), the Email Experience Council, and the Email Sender & Provider Coalition (ESPC).
  • Author of numerous white papers; hosted over thirty free educational webinars
  • Recognized by industry and national press

Expert Leadership – We don’t just call ourselves experts; we’ve got the resumes to prove it.

  • Founders hail from Harvard Law School, Harvard Business School, and Amherst College
  • Original developer of Email Change of Address (ECOA) technology and recipient of US Patent # 6,654,789
  • Also operating under exclusive license of US Patents #7,080,122 #6,892,222 & #6,438,583
  • Winner of Direct Marketing Association’s Future Innovator’s Award & 2015 Innovation Award
  • President Austin Bliss is a past winner of Direct Marketing Educational Foundation’s Rising Star Award

Proven Track Record – Looking for a provider with rock-solid experience and a history of success?

  • Over 7 billion email addresses processed
  • 5,000+ projects completed
  • Fortune 500 companies and nonprofits served
  • Check out our testimonials from satisfied clients. You’ll find real people at real companies praising the performance of FreshAddress

Highest Standards  We run a squeaky clean operation. From transparent business processes and strict compliance to best practices, we go above and beyond because your reputation and your customer data deserve the best.

  • Third party audited, fail-safe data security
  • Conform to ISO 27000 security standards

Smart & Dedicated Staff – Even the best technology will only take you so far. There’s no substitute for passion and intelligence. Our whip-smart, customer-focused staff are the heart and soul of FreshAddress.

  • 50% have 5 or more years’ company tenure
  • 35% have advanced degrees
  • 100% will do everything possible to ensure your success
  • Since 1999, all of the company’s founders still on the job and very much involved

The Best Results – FreshAddress has what it takes to deliver top match rates, unparalleled data quality, and 100% guaranteed deliverable results.

  • A super-sized proprietary database of opted-in email addresses and a multi-source approach ensure the highest match rates in the industry
  • Dead-on matching logic
  • The ultimate in list hygiene

The facts about FreshAddress say it all. When it comes to premium database services providers, we’re the real deal.

Want to know more about the business benefits of choosing FreshAddress? Read about our best-in-class services.