about us

Bill and Austin

Management Team

We built a company that provides superior services. You can count on FreshAddress® to be your trusted business advisor, now and in the future.

FreshAddress’s management team consists of industry experts that have demonstrated their ability to provide exceptional service to a wide spectrum of companies and nonprofit organizations.

The Managers

Bill Kaplan

Bill Kaplan

CEO & Co-Founder

Austin Bliss

Austin C. Bliss

President & Co-Founder

Bob Mack

Bob Mack

Senior Technical Advisor & Co-Founder

Austin Jordan

Chief Systems Engineer

Nicole Edwards

Nicole Campbell

Vice President, Client Services

Suzanne Shaughnessy

Suzanne Shaughnessy

Director, Strategic Solutions

Jon Tejeda

Director of Sales

Janis Garland

Janis Garland

Director of Business Operations

Craig Marcellus

Data Systems and Security Manager

Keith Reinhardt

Marketing and Communications Specialist

Russell Travers

Product Manager

Erma the Ostrich

Brand Ambassador